Top 7 Reasons to Review your Web Traffic
Analysis
Author: Philippa Gamse
Understanding your Website's traffic logs is a crucial
component of your online marketing mix. It tells you
what your visitors do, of their own volition, so it's
"market research that cannot lie!"
If you understand what you're seeing, you can make
some great strategic and marketing decisions, not only
for your Website, but for your business as a whole.
Here are seven key marketing elements to study in
your traffic analysis:
1. General Statistics
Remember that a "hit" is recorded every time the visitor
gets an image or some text from your site -- what you
need to know is unique user sessions, and how much time
people spend on the site -- how "sticky" and engaging
it is. If you have tons of traffic, but the average
time spent on your site is less than a minute -- you've
got a problem!
2. Most and Least Requested Pages
So what's really hot, and what's not on your site?
The most popular pages give you great clues as to what
to offer more of. The least viewed pages may tell you
that some of your content isn't as fascinating as you
think, or this maybe a heads-up that your navigation
isn't driving traffic as effectively as it should.
3. Top Entry and Exit Pages
These are great reminders that not all your visitors
come through your home page, so you need complete navigation
on every entry point to your site. And if people are
leaving from pages that you don't want them to, perhaps
you need stronger calls to action in those areas.
4. Single Access Pages
These are the pages where a visitor looks at the site
then leaves immediately. Since the job of your home
page is partly to filter the traffic that's not right
for you, there'll always be some of these. But if you
have a splash page, and significant numbers of visitors
don't stay through it... perhaps it shouldn't be there?
5. Cities, States and Countries
No, your site isn't a huge hit just in Virginia --
those are all the AOL users! Unfortunately, because
this information depends on where the ISP is based,
it can be pretty misleading. But if you are getting
a lot of hits from other countries, that might be a
hint for some second language content.
6. Referring URL's
This tells you which search engines are sending you
traffic, and which of your advertising and linking strategies
are working. It also tells you about sites that may
have links to you that you didn't know about -- check
these out -- it's a great relationship builder to send
a thank you -- you might even get some new business
from it!
7. Top Search Keywords and Phrases
Once the search engines have listed your site, these
tell you what the really hot search terms are for your
business. Pay attention to these -- they may have some
surprises -- one of my clients recently wrote a book
on a subject that was really sought after on her site
-- until she saw the top keywords, she had no idea it
was so popular!
About the author: Philippa Gamse, CyberSpeaker, is
an internationally recognized e-business strategist.
Check out her free tipsheet "Beyond the Search Engines"
for 17 ideas to promote your Website: http://www.CyberSpeaker.com/tipsheet.html
Philippa can be reached at (831) 465-0317 or mailto:pgamse@CyberSpeaker.com
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